If you did not receive the score you expected, you can apply for your test to be re-marked. This is called an Enquiry on Results (EOR). You can choose which test sections you want to be re-marked and will need to request this at the test centre where you sat the test.
The fee for this service is:
- €85 for EOR IELTS
- €100 for IELTS for UKVI
- €80 for IELTS for UKVI Life Skills
The fee will be refunded if your score is increased for any section of the test.
You need to apply for a re-marking no later than six weeks after the test date, regardless of whether you have taken IELTS on Paper IELTS on Computer.
IELTS on Computer, IELTS on Paper, and IELTS for UKVI on Computer: You can submit and pay for an Enquiry on Results online from the Test Taker Portal.
IELTS for UKVI on Paper, and IELTS for UKVI Life Skills: If you have taken an IELTS for UKVI on Paper or IELTS for UKVI Life Skills test and would like to apply for an Enquiry on Results, please download the Enquiry on Results Form from the download section below and submit it to the test centre where you sat the test. Make sure you attach your proof of payment.
The outcome of Enquiry of Results (EORs) can become available on the same day as your application and up to 21 days after your application. The time it takes depends on several factors, including the number of sections you’ve asked us to re-mark. If you have not received a response after 21 days, please contact your test centre.
Please note that it is not possible either to have a qualitative feedback of the exam or see the test.
Test takers can pay via a direct bank transfer to the following account:
- Bank name: Intesa San Paolo Bank
- SWIFT code: USALALTR010
- Account name: British Council
- Account number EUR: 30545235301
- IBAN code EUR: AL59208111010000030545235301